Your Go-To Source for Leading Telecom and IT Manufacturers

We pride ourselves on offering flexible VoIP-based phone systems and related services.

Frequently asked questions

Everything you need to know about the product and billing.

Is there a free trial available?

Yes, you have the flexibility to change your plan at any time. Simply contact our customer support on 01254 661100

What is your cancellation policy?

Our cancellation policy allows you to cancel your services with a 30 days notice. Please note that any prepaid amounts are non-refundable.

Can other information be added to an invoice?

You can customize your invoices by adding additional information. Simple send us the updated details on our email - accounts@commssource.co.uk

How does billing work?

Billing is processed based on your chosen plan. The charges are applied at the beginning of each billing cycle. If you upgrade or downgrade your plan during a billing cycle, the changes will be reflected in the subsequent billing period.

How do I change my account email?

To update your account email, log in and navigate to your account settings. Look for the option to edit your account information, where you can modify your email address. Be sure to save the changes to update your account with the new email.